Tap
Platform / Capability Catalog

Everything you need to understand and act on adoption

Five integrated capabilities that take you from feedback goals to actionable insights -- and action -- on your AI tool investments.

5 sections / 20 capabilities
Capability 01 / AI Conversations

01AI Conversations

Replace surveys with personalized AI-driven conversations that adapt in real-time.

01

Personalized Outreach

Each conversation is tailored based on the engineer's role, tools, and usage patterns.

02

AI Follow-Up Questions

Claude AI probes deeper on interesting responses, uncovering insights surveys miss.

03

3-5 Minute Completion

Short enough to respect busy schedules. Long enough to get real depth.

04

No Login Required

Engineers click a link and start talking. Zero friction, zero setup.

Fig. 1AI Conversations
Tap Conversation -- Claude Code Adoption Check-in
Live demonstration -- interactive
Capability 02 / Audience Targeting

02Audience Targeting

Identify the right people for every campaign and tailor conversations to their context.

01

Flexible Audience Setup

Import participants and organize by team, role, or tool preference.

02

Audience Configuration

Set follow-up depth, reminder cadence, and anonymity preferences per campaign.

03

Team-Based Segmentation

Organize participants by team, role, or custom criteria for targeted conversations.

04

Contextual Invitations

Each participant gets a personalized invitation with campaign context so they know exactly what to expect.

Fig. 2Audience Targeting
Telemetry — Tool Sync
Cursor
Connected

156 completions / 12 chat sessions

Live demonstration -- interactive
Capability 03 / Analytics Suite

03Analytics Suite

AI-powered analysis that turns raw conversations into actionable intelligence.

01

Sentiment Analysis

Understand how engineers feel about each tool -- not just what they say.

02

Theme Extraction

Automatically surface recurring themes, blockers, and opportunities.

03

Executive Summaries

One-page reports ready for leadership with key findings and recommendations.

04

Trend Tracking

Monitor how sentiment and adoption evolve over time across campaigns.

Fig. 3Analytics Suite
Analytics Suite — Campaign Results
47Conversations
92%Completion
4.1 minAvg Length
Live demonstration -- interactive
Capability 04 / Campaign Management

04Campaign Management

Plan, launch, and monitor feedback campaigns with AI-powered tooling.

01

AI Mission Wizard

Describe your goal and AI crafts the perfect conversation structure.

02

Multi-Channel Delivery

Reach engineers via email, Slack, or Microsoft Teams -- their choice.

03

Real-Time Monitoring

Watch participation, completion rates, and sentiment as campaigns run.

04

Pause, Resume & Clone

Full campaign lifecycle control. Iterate on what works.

Plan it. Launch it. Watch it run.

Plan, launch, and monitor feedback campaigns with AI-powered tooling.

4 capabilities
Sec. 04
Capability 05 / Action Layer

05Action Layer

Close the feedback loop. Turn insights into dashboards, feature requests, and validated action -- automatically.

01

Trend Dashboards

Live dashboards that surface adoption momentum, sentiment trends, and team-level insights for leadership.

02

Auto-Generated Feature Requests

Recurring themes become structured feature requests, prioritized by frequency and sentiment.

03

Validated Demand Signals

Move from anecdote to evidence. Every request is backed by real conversation data.

04

Coming Soon: Deeper Action Tooling

Workflow intelligence, org-level segmentation, and integrations with your existing tools -- in active development.

Close the loop. Prove the value.

Close the feedback loop. Turn insights into dashboards, feature requests, and validated action -- automatically.

4 capabilities
Sec. 05
End of capability catalog